Frequently Asked Questions
Everything you need to know about HÅG Office seating and support.
How long does it take to ship my HÅG ergonomic chair?
Standard orders are processed within 2-3 business days. Depending on your location, delivery typically takes between 5 to 10 business days for in-stock items.
Do HÅG chairs come with a warranty?
Yes, all our chairs include a 10-year warranty covering manufacturing defects and hydraulic lifts, ensuring your home office investment is protected.
What is your return policy for home office furniture?
We offer a 30-day trial period. If you are not completely satisfied with your comfort, you can return the product in its original packaging for a full refund, minus shipping costs.
Are the chairs shipped fully assembled?
To ensure safe transit, our chairs are shipped partially assembled. We provide easy-to-follow instructions and all necessary tools, taking most customers less than 10 minutes to complete.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.
How do I clean and maintain my office chair?
For fabric seats, we recommend vacuuming with a soft brush attachment. For leather or plastic components, use a damp cloth with mild soap and water. Avoid harsh chemical cleaners.